Basic Information on Data Protection
Principal Researcher: VICENTE JAVIER PÉREZ PONT
Purpose: Provision of online services Management of web users Commercial communications related to our services.
Legitimation: Express consent and legitimate interest.
Recipients: No data is transferred to third parties, unless legally required.
Rights: Access, rectify and delete data, as well as other rights, as explained in the additional information Additional information.
You can consult the additional and detailed information on Data Protection in the attached clauses found in the legal notice.
We work to provide you with the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it. Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and LAW 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (hereinafter, “LSSI”), VICENTE JAVIER PÉREZ PONT informs the user that, as responsible of the treatment, will incorporate the personal data provided by the users in an automated file.
Our commitment starts by explaining the following: Your data is collected to make the user experience better by addressing your interests and needs. We are transparent about the data we collect about you and why we collect it. Our intention is to provide you with the best possible experience. Therefore, when we use your personal information, we will always do so in a compliant manner, and when necessary, we will ask for your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can ask us to stop processing it. Our priority is to ensure your security and to process your data in accordance with European regulations. For more information about the processing of your data, please see the different sections of the privacy policy below.
Who is responsible for the processing of your personal data?
Identity: VICENTE JAVIER PÉREZ PONT with NIF 28987198E and registered office in Girona, hereinafter “JPP”.
JPP has appointed a Data Protection Officer or an internal contact person within its organization. If you wish to make an inquiry regarding the processing of your personal data, you can contact him by email at formacionjpp@gmail.com.
What personal data do we collect?
Personal data that the user may provide: Name, address and date of birth. Telephone number and e-mail address. Location. Information related to payments and refunds. IP address, date and time you have accessed our services, internet browser you use and data about the operating system of the device. Any other information or data you choose to share with us. In some cases, it is mandatory to fill out the registration form to access and enjoy certain services offered on the web; also, not providing the requested personal data or not accepting this data protection policy means the impossibility to subscribe, register or participate in any of the promotions in which personal data is requested.
Why and for what purpose do we process your data?
We process the information provided by the interested parties for the following purposes: To manage orders or hire any of our services, either online or in physical stores.
Manage the delivery of the information requested.
To develop commercial actions and perform the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to perform automatic assessments, profiling and customer segmentation tasks in order to customize the treatment according to their characteristics and needs and improve the customer’s online experience.
Develop and manage contests, sweepstakes or other promotional activities that may be organized. In some cases it will be necessary to provide information to the Authorities or third party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents to respond to claims from customers or Public Administrations We inform that the personal data obtained as a result of your registration as a user will be part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.
What is the legitimacy for the processing of your data?
The processing of your data may be based on the following legal bases: Consent of the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters. Legitimate interest for the processing of data of our customers in direct marketing actions and express consent of the person concerned for all matters relating to automatic assessments and profiling. Fulfillment of legal obligations for fraud prevention, communication with public authorities and third party claims. How long do we keep your data? The processing of data for the purposes described above will be kept for the time necessary to fulfill the purpose of its collection (for example, for the duration of the business relationship), as well as for the fulfillment of legal obligations arising from the processing of data.
To which recipients is your data communicated?
In some cases, only when necessary, JPP will provide user data to third parties. However, the data will never be sold to third parties. External service providers (e.g. payment providers or delivery companies) with whom JAVIER PÉREZ PONT works may use the data to provide the corresponding services, however, they will not use such information for their own purposes or for transfer to third parties. JPP seeks to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties are obliged to ensure that the information is handled in accordance with data privacy regulations.
In some cases, the law may require disclosure of personal data to public bodies or other parties, only what is strictly necessary for the fulfillment of such legal obligations will be disclosed.
The personal data obtained may also be shared with other group companies.
Where is your data stored?
In general, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”. What rights do you have and how can you exercise them? You can send your communications and exercise your rights by sending a request to the following e-mail address: formacionjpp@gmail.com
Under the provisions of the RGPD you can request:
Right of access: you may request information about the personal data we have about you.
Right of rectification: you can communicate any change in your personal data.
Right of deletion and right to be forgotten: you can request the deletion of your personal data after it has been blocked.
Right of limitation to the treatment: it supposes the restriction of the treatment of personal data.
Right to object: you can withdraw your consent to the processing of your data by objecting to their further processing.
Right to portability: in some cases, you may request a copy of personal data in a structured, commonly used, machine-readable format for transmission to another data controller.
Right not to be subject to individualized decisions: you may request not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect the data subject.
In some cases, the request may be refused if you request the deletion of data necessary for compliance with legal obligations. Also, if you have a complaint about the processing of your data, you can file a complaint with the data protection authority.
Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the veracity and correctness of the data included, exonerating JPP from any liability in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them updated. The user agrees to provide complete and correct information in the registration or subscription form.
JJPP reserves the right to terminate the services contracted with users, in case the data provided is false, incomplete, inaccurate or not updated.
JPP is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.
JPP reserves the right to update, modify or delete information contained in its web pages and may even limit or deny access to such information. JPP is exonerated from liability for any loss or damage that the user may suffer as a result of errors, defects or omissions in the information provided by JPP provided it comes from outside sources. Likewise, the user certifies that he/she is over 14 years of age and has the legal capacity necessary for the provision of consent regarding the processing of personal data.
How do we handle personal data of minors?
In principle, our services are not specifically directed to minors. However, in the event that any of them are directed to minors under fourteen years of age, in accordance with Article 8 of the RGPD and Article 7 of the LO3/2018, of December 5 (LOPDGDD), JAVIER PÉREZ PONT will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the DNI or other form of identification of the person giving consent will be required. In the case of persons over fourteen years of age, data may be processed with the consent of the user, except in those cases in which the law requires the assistance of the holders of parental authority or guardianship.
What security measures do we apply to protect your personal data?
JPP has adopted the security levels of protection of Personal Data legally required, and tries to install those other additional technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to JPP.
JPP is not responsible for hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by reasons beyond JPP’s control; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, the Internet system or other electronic systems, as well as damage that may be caused by third parties through illegal interference beyond the control of JPP. However, the user must be aware that Internet security measures are not impregnable.
Links to other websites
On the website https://zeramik.es there may be links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, and JPP disclaims any responsibility for its privacy policy.
How do we use cookies?
The website and the RRSS of JPP use cookies, in order to optimize and customize your navigation through it. Cookies are physical information files that are hosted on the user’s own terminal, the information collected through cookies is used to facilitate user navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with the creators of the same, but in no case the information obtained by them will be associated with personal data or data that can identify the user. However, if the user does not want cookies to be installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information, please see our Cookie Policy.
Can the privacy policy be changed?
This privacy policy is subject to change. We recommend that you review this privacy policy from time to time.
Updated: 05 August, 2024.